Douglas was ALWAYS available for me. Anytime I had a questions he was there with answers. Thank you Doug for being so awesome!!
Thank you for helping us through the whole process. You made it easy. Thank you for taking us on when our other lend did not work out:) Yay! We're home owners!
The level of service we received was beyond expectations. Douglas kept us informed every single step of the way. It’s an amazing feeling to know your best interest is being executed. We really appreciate all your help Douglas and will continue doing business with you. We have and will continue refferring your great service to all of our friends and family. Thank you for your immaculate service.
Douglas was very helpful during this process. Even when things got hard for my family Douglas was there to support us. Good communication and response time. He also made himself available when he was away from his office. I really liked how he was involved in every aspect of my purchases. I would recommend Douglas to anyone who is looking into purchasing a home. He made my families dream come true when everyone else turned is away! Go with Douglas and you won't go wrong!
From the very start, Doug and his team were there to answer any questions and doubts. He was very thorough and made sure that this home would be ours. They are dedicated to their craft and helpful throughout the whole process! I highly recommend them!
Dear Doug, Words can not express how grateful Michael and I are to you. In this day and age, it is so rare to find such a professional business person like yourself. You went above and beyond to assist us every step of the way with this complicated transaction of refinancing our condo. As a result, we were able to finance our condo and keep this valuable property. Moving forward, you will ALWAYS be our #1 choice when it comes to financing any of our properties. We will definitely recommend you to our friends, family and colleagues when they are in need of refinancing. It would give us great privilege to write about our positive experience with you Doug! Again, thank you for all your hard work, dedication and professionalism Doug.
Mr Sorto was very helpful in or loan process I would highly recomend him to my friends and family members.He was on point with all the paper work that we needed to turn in.We appreciate his help with everything.
Easy to work with, get things done! Doug was great to work with, kept in touch through the entire process, was extremely efficient and made a 30 day escrow happen with much frustration. Was a great experience.
As quickly as he contacted the ball was rolling all the paperwork came to me is a short while, signed and sent back. Notorary showed up for more signatures and within a week I got an e mail from Doug saying the process was complete
You kept us informed of every detail during the entire process. Mr. Sorto, thank you so much for making our loan refinance stress free! You kept us informed of every detail during the entire process. It was truly a great experience and we are happy to say we chose Douglas Sorto to assist us with our banking endeavors. Eloy & Charlene
Douglas got right on it and restarted refi and as a goodwill gesture for inconvenience ... Douglas and Katy also were fantastic getting the refi done. There were problems with 3rd party paperwork but they stayed on it and got it done. The refi got held up by the 3rd parties initially and the refi expired. Douglas got right on it and restarted refi and as a goodwill gesture for inconvenience got an additional point off the rate. Thank You again Douglas and Katy
I never had to chase him down or play phone tag with him. Doug from day one was very professional. I did not look at my experience as a sales call, but an assistance call. My wife and had been considering refinancing but had difficulty finding a company that we felt comfortable with. Doug kept us involved from the onset of the process. I never had to chase him down or play phone tag with him. He explain the document process thoroughly and there was no ambiguity. This also helped us get the documents required in a timely manner.